Refund Policy
Last Updated: July 29, 2026
At Scare Place, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee from the date your order is delivered.
To be eligible for a refund:
- Your request must be made within 30 days of delivery.
- The item must be returned in its original condition and packaging.
- Proof of purchase is required.
Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue. We'll work with you to provide a replacement or refund where appropriate.
Return Shipping
Unless the item is defective, damaged, or sent in error, customers are responsible for return shipping costs.
We recommend using a tracked shipping service when returning an item.
Non-Returnable Items
The following items are not eligible for return or refund:
- Items returned more than 30 days after delivery
- Products that have been intentionally damaged or misused
- Clearance or final sale items (if applicable)
Refund Process
Once your returned item has been received and inspected, we'll notify you of the status of your refund.
If approved, your refund will be issued to your original payment method. Depending on your bank or payment provider, it may take several business days for the refund to appear in your account.
Order Cancellations
Orders may be canceled before they have been processed for shipment. Once an order has been processed or shipped, it can no longer be canceled but may be eligible for a return under this policy.
Contact Us
If you have any questions about your order or this Refund Policy, please contact us through the contact information provided on our website. We're always happy to help.